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We take our data protection responsibility seriously, and take every necessary step to ensure that the information we have about you is recorded securely on our Client Management System.

Our Privacy Statement below will answer any questions you might have about how we collect and store information, and our Privacy Policy is available to download here.

Privacy Statement

What information do we collect from you?

We collect information from you when you send us a request for quotation, an order confirmation or when you fill out an enquiry form on our website. We may ask for your name, company name, email address and company postal address. We don’t however, collect your information if you are just visiting our website and leave without completing an enquiry form.

What do we use the information for?

We use the information we collect from you in a number of ways:

  • To respond to your request for quotation or when you request further information from us about the products we supply
  • To ensure that the goods you order from us are delivered to the correct location and that we have a point of contact for payments, delivery receipt and in case of any unforeseen circumstances that may require your input.

Please note, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivery of the purchased goods or requested services.

We may also use the information we collect from you to:

  • Personalise your experience (your information enables us to better respond to your individual needs)
  • Improve customer service (your information helps us to respond more effectively to your requests)
  • Send periodic emails relating to product updates and industry and company news, and related service information.

Please note, if at any time you would like to unsubscribe from our mailing list and opt out of receiving these types of emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we use cookies?

No, we don’t use cookies.

Do we disclose information to outside parties?

We don’t sell, trade or otherwise transfer to outside parties your personally-identifiable information. This does not include trusted third parties who from time to time may assist us in conducting business or services to you, so long as those parties agree to keep this information confidential.

We may also, when requested, release appropriate information to comply with the law, protect ours or other rights, property and safety.

If you would like to talk confidentially about the data we hold for you, please contact us on +44 (0)151 691 6130 /


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